01 / 12The customer calls
A problem becomes a job in seconds.
A customer reports a cracked glass unit and a broken window handle. The whole process starts with one simple call.
Fenipax Story
One connected workflow.
See how Fenipax connects the whole journey — from the customer’s first call to the completed job.
12 moments. One Fenipax workflow.
Explore the 12 steps
02 / 12The office responds
Every detail is captured from the start.
The office creates a new job in Fenipax, records the customer’s details and assigns the right technician.
03 / 12The technician arrives
The right information is already in his hand.
The technician arrives with the address, customer details and job information ready on his phone.
04 / 12The visit begins
Everyone knows what happens next.
The customer welcomes the technician, who is ready to inspect the problem without paperwork or repeated questions.
05 / 12On-site inspection
The problem is checked where it matters.
The technician examines the window, confirms the damaged handle and checks exactly what the repair will require.
06 / 12Findings recorded
Photos, measurements and faults stay together.
The glass size, photo and repair requirements are recorded directly in Fenipax during the inspection.
07 / 12Quotation ready
A clear price is prepared on the spot.
Fenipax turns the inspection details into a professional quotation while the technician is still with the customer.
08 / 12Print from the van
No office printer. No waiting.
The quotation is sent by Bluetooth to a compact ink-free printer carried in the van.
09 / 12The customer receives it
The quotation arrives during the same visit.
Before the technician leaves, the customer can review a clear printed quotation with the work and price explained.
10 / 12One week later
Everything needed for the job is ready.
Fenipax gives the technician a practical materials checklist, helping ensure that the correct glass unit and handle are in the van.
11 / 12The job is complete
The customer sees the difference.
The new glass and handle are fitted, the work is finished properly and the customer can enjoy the completed result.
12 / 12Fenipax
One system connects the whole job.
Built specifically for window, door and glass professionals, Fenipax brings the office, technician, van and customer into one connected workflow.
Early access
Interested in early access?
We are preparing Fenipax for a small number of early users from the window and door industry. If you would like to be considered for future testing, contact us and tell us briefly about your company and workflow.